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Customer Testimonials

 

Proposal on beach

Couple displaying engagement ring

"Audrey and I finally got engaged. We had a vacation planned so I waited until the trip to the beach to pop the question. She absolutely loves the ring! Thanks again for all your help. You made the process super easy and I'm sure we will be coming back for bands :)"

– Sam and Audrey - 7/2/2016 

 

"After visiting nearly every jewelry store in the Louisville area my search for a particular designer ring brought me over the bridge to Koeber's, and I'm so glad it did. They have an impressive stock, fabulous jeweler, and their sales staff (Thank you, Rusty & Mina!) go that extra mile to provide excellent service. My ring (a very special gift from my husband of 28 years) is absolutely gorgeous and I couldn't be happier!"

– S. Meredith - 4/23/2016 Via Google My Business


"It was 12 days before our two year anniversary. We were on vacation at a lake in southern Kentucky with her family. I went to Michigan with my family a few weeks before and there is an incredibly huge Christmas store called Bronner's. I bought her an ornament that said "Forever and Always" in an infinity symbol. I had our names placed in each circle and my last name put on it beneath everything. I just thought it could be something to be able to have and remember the day by, and be a little different. So we went to "take pictures" overlooking the lake before dinner. I had the ornament in her moms purse. When I gave Michaela the ornament, I explained that I was waiting to give it to her at a special time. She looked at the ornament and smiled, then looked at me kind of puzzled (because of my last name). I pulled the ring out of my pocket and to sum it up, she said yes. 

 

So needless to say I'm very happy! And she was taken completely by surprise so that just kind of topped it all off."

 – Austin and Michaela - 8/15/2015

 

 

 

Happy engaged couple

unveiling engagement ring

"Thanks for the great service and helping  me create  a great memory with my finance."

 – Paul and Bridgette - 7/14/2015

 

 

Ring on display

Surprise proposal

"She was very very VERY surprised! She loved the ring, and we are very excited to start this journey. I can't thank you enough!"

 – Kurosh and Gerry-Lynn - 7/9/2015

 

 

Just married!

A beautiful wedding ring

"Chris and I just wanted to say thank you for all you did for us. Your patience and attentiveness to our concerns, or requests, was remarkable. It made our ring process smooth and enjoyable! From day one, you provided the confidence of being in good hands, with both you (Dori) and the Store. We could not have been more pleased. In fact, Koerber's has been our recommendation to anyone in pursuit of rings-while also assuring them of great service from the staff. Lastly, there are hardly any words to express our gratitude for your good heart, and unbelievable kindness!! Especially, with Audriana. She always enjoyed playing with you (dori) when she came to the store. You (Dori) are one of the sweetest people we have been blessed to know! Thanks again for being so wonderful. We are beyond appreciative of everything. God bless you."

 – Megan & Chris (& Audriana) - 4/29/2013



Masterfully cut diamonds

"For a very long time I have been wanting to combine some diamonds of memory into a single setting ring. I have never been able to see a design that I thought would make for an acceptable arrangement. It was recommended that Koerber's was very good at this so we stopped by their store to see if they had some suggestions. While there, we saw a ring in the showcase I really liked. It consisted of three diamonds with the major one in the middle flanked by two smaller diamonds. We were one diamond short. However, Koerber's was able to match one that we had so that a similar design could be made. This was a special and long process making sure that the resulting design was exactly what I liked. Krysten, the store manager, was very patient throughout the entire process and the result was exactly as planned. I am very pleased with the service we experienced and the quality of the finished ring is a 10! We are glad we found Koerber's and would recommend them highly."

 – Pete & Carol Miller - 4/2/2013

 


Celebrating 20 years with a new wedding ring

"Our 20th Wedding Adventure~Something Elegant and Stunning!

 After shopping around, we were referred to Koerber’s by our friend and customer, Cheryl Napper (Bruce is her Husband.). On Saturday, March 16, 2013, we came to Koerber’s and was greeted by Casey. She was very professional, kind, and took care of us right away. We told her about our ideas and she presented lots of options to us. Casey led us to a case and showed us another look, and then there was the answer. The “ring” showcased all by itself; Elegant and Stunning!  Mr. Royal had looked at the ring when he first entered the store. Mrs. Royal looked at the ring but at a different time. Once Casey heard this, she encouraged us to try it on and we did. A perfect fit! No sizing needed. An adventure turned into a Blessing!  After our trade in and budget, we were able to celebrate! Even the Royal Kids were happy with all the excitement! Casey displayed excellent care and service!  We look forward to coming back for other occasions!

Thank you Casey and Thank you Koerber’s, for your help in making our 20th Wedding Anniversary memorable!"

 – Mr. and Mrs. Royal - 3/27/2013

 

A happily engaged couple

"Thank you [Dori] and everyone at Koerbers that helped Jared to pick out my dream ring!"

 – Jared and Morigan - 2/28/2013

 

 

Upgrading to a new wedding ring

"Dear Koerber’s Family,

I want to start this letter off by saying how incredibly impressed we were with your store itself.  I had been in several times prior to bringing my husband in when he decided we were going to upgrade my diamond ring.  Everything about your store is the perfect start to a fairytale for a girl!  Johnny had never been in there and to be honest had his doubts.  After our initial meeting with Josh and picking out the ring that would be ours, he left saying “that is what a quality store is all about.  I had no idea.”  He knew he made the right decision to go with you all.  The ring we wanted needed to be something timeless, classic, glamorous, and unique enough that I would not see it on every girl I ran into.  That is exactly what you all gave us!  The most beautiful ring I have ever seen.  Even men stop me and compliment my ring! The ring we picked was a Scott Kay setting with an emerald cut diamond, but it was not going to be easy to find the perfect diamond.  Josh and Mike personally went through so many single diamonds looking and measuring for the perfect fit to my ring!  They called immediately and let me know they found “the one!”   It was too! The pricing was without a doubt unbeatable for the color, cut, clarity and overall quality of the diamond we purchased.   You all are also miles above your competition in customer service!  When I went to pick it up, I honestly felt like a princess!  All the girls gathered around just to see the look on my face when I opened the box.  They are amazing.  Seeing my finished ring for the first time was absolutely breathtaking!  I was so thrilled.  As Johnny was not with me when I picked it up, I could not wait to show it to him when he got home that night!  As I showed him, he just smiled from ear to ear.  I smiled back and asked him simply “have you ever seen anything more beautiful?”  His reply was perfect…”yes, you.”  What more can I say??  Thank you all from the bottom of our hearts for the romantic journey that you all have allowed us to take and been a part of with us.  I know if there is ever a need for us in the future we won’t hesitate to reach out to you again!"

 – John and Marie Fulkerson - 2/18/2013

 

 

newly engaged woman showing off wedding ring

"I proposed on October 20th to my girlfriend at Deams Lake. I asked her in front of all the fall leaves because our favorite season is fall. We go there a lot to take pictures so she was very surprised. I got down on one knee and asked her. She said yes and she loves her ring. She smiled the rest of the day. I like Koerbers the best because they were so nice and helpful in the ring buying process. They showed me many diamonds and let me look through a loop. Once I found the diamond and ring I liked they were very helpful with payment options. I had a couple of people recommend Koerbers to me because they said they were so great. Now, I would recommend them to anyone. I went to other jewelry stores and they didn't compare to Koerber's Jewelry. I'm glad I went to Koerber's for my engagement ring."

 – Kyle Stumler - 10/30/2012

 

"My husband recently purchased a new wedding band set at Koerber's to surprise me for an anniversary gift. The staff was wonderful in helping him pick out the perfect mounting and engagement ring! It is absolutely beautiful! I am as excited as a kid at a Christmas to wear my new ring. They were amazing. We are so overwhelmingly pleased with our purchase!"

 – Name Withheld - 10/11/2012

 

Newlyweds thanking Koebers for all their help

 – John & Caitlin - 10/3/2012

 

"I have been a long term customer of Koerber's Fine Jewelry for two simple reasons –value & outstanding customer service. You simply can't find that in the "mega-stores". Mike & Felecia offer a great selection of classic and contemporary styles that fit any budget. Koerber's Fine Jewelry is my hometown jeweler!"

 – Dr. Whitney Nash - 9/25/2012

 

"The name – 'Koerber's Fine Jewelry' combined with great customer service says it all"

 – June - 9/25/2012


"After nearly 20 years of jewelry management experience, it is good to know where I can go to get a very fair price and knowledgable and friendly service. It's good to know Koerber's!"

 – Paul Turner


"Need to make an elegant jewelry purchase? Go to Koerber's Jewelry. This is the friendliest , no hassle jewelry store I have entered. The sales staff are helpful, friendly, non aggressive nor judgemental. Their aim is to satisfy your needs"

 – Cathy Lunney

 

"I have done business with Mike & Felecia since the early days of Koerber's. Most all the jewelry I have is from there. Mike has designed & made many pieces of jewelry especially for me — rings, pendants, earrings and even a special design — one-of-a-kind — wedding band for my husband. Both, my daughters & my granddaughter shop here. I drive an hour each way — and it's worth it!"

 – JR

 

"I'm 83 yrs old and I rate Koerber's Jewelry Store in the excellent category. I have been a customer for over 10 yrs. Any purchase I make I am assured that if its not right, they will make it right. You feel comfortable going in their store, they welcome you warmly. You tell them what you are interested in, they listen and show you what they have. There is never any pressure, you make the decision. I have bought diamonds and a couple years later, I take them back and trade up for a larger one. I recently took a ring in for repair. The center stone was broken, I ask Mike (the owner) if he could replace it with a new one that I picked out. I also mentioned that the 2 small diamonds on each side looked dull and would he replace them with new ones? He looked at my ring and told me the small diamonds were nice one and that he would clean them and they would sparkle like new. He Said I won't have to replace them. Now he could have easily sold me 4 new diamonds but he didn't, that is how honorable he is. I could have taken that ring to a hundred stores and ask them to put new diamonds in and I know they would sell me new ones. Thanks for everything Mike and Felecia!"

 – Nancy McDowell


"I have shopped with Mike & Felecia for 22 years. They now feel like family. Their jewelry store was the first place I wanted to go when I was purchasing my 25th anniversary ring. That was 17 years ago and I still go there for my jewelry. I drive 25 miles from Louisville to New Albany. It's worth it
"

– Joan Turner, Louisville, KY


"My husband, two daughters, and their husbands, myself, plus a few other people I've taken into Koerber's store are now clients who will not go to any other jewelry store. The staff are friendly, helpful and they NEVER push you with any purchase you are thinking about making. They are always busy when you walk in — and not with disgruntled customers. That tells you they have a wonderful name in the community! Courtesy and integrity show through. My family and I have been customers and hope to be customers for a very long time to come!!!
"

– The Lashbrook, Becht and McDonald Families

 

"Carla and I had never met the gracious people at Koerber’s.  It is rare to find such truly honest, professional, and unpretentious folks in this or any business.  Immediately, we knew the right people were on our side.  Having recently experienced a robbery by a local individual working to supply his drug habit, we needed someone to assess our loss.  Fortunately for us the Floyd County Police had taken our report and acted quickly on it.  They found a picture of some of the stolen jewelry and under recommendation from a friend; we took the picture and our tale to Michael and Josh Koerber.  Their genuine concern and relaxed manner put us at ease.  As the conversation progressed, we were impressed by how much they really did care and how knowledgeable they were.   We felt right at home; relieved to have help from someone we could trust.  A very short time later we were emailed with a comprehensive evaluation and appraisal.  We can’t thank them enough.  To be sure we will be paying them a visit to replace some of our painful loss.  Thanks again."

– Mark and Carla


Newly married couple happy with wedding rings
"I shopped throughout the Louisville and the southern Indiana area for an engagement ring for several months. I found myself coming back to Koerber's for the perfect ring. They had a great selection of quality settings and loose diamonds. They made me feel like family from the start of my search, as they provided me with countless hours of service and attention. I never felt rushed or pushed to make a decision, as I was encouraged to shop around the area. I personally worked with Josh Koerber, who spent numerous late hours helping me find exactly what I was looking for. He paid great attention to my requests down to the smallest detail, and helped me find the perfect ring that encompassed them all. After our engagement, we returned to shop for wedding bands and again the service was just as expected-Perfect! Again, Josh was very patient in helping us find the perfect wedding bands that we were searching for. We can't speak highly enough of the store's selection and the staff at Koerber's. They helped make our engagement and wedding extra special with their caring service. For years to come, we will always be reminded of the outstanding experience we shared as we look at the rings that symbolize such an amazing time in our lives. We will always be able to reflect on our special day with the incredible help from Koerber's!

Thank you!"

– Ronnie & Erin Bower

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