Shop with Confidence at Koerber's!
We provide 100% "Peace of Mind" with every purchase!
Returned merchandise must be in original unworn condition and accompanied by original receipt, warranty card, and lab report (missing lab reports are subject to a $150 restocking fee). Money Back and Exchange Guarantees are not applicable to Sale Items, Special Orders, Completed Layaways, and modified or custom pieces including in stock merchandise that has been altered to customers specifications.
110% Lifetime Diamond Upgrade Policy
Upgrades can be made any time after one year of the original purchase. New diamond price must be equal to or more than the diamond's original purchase price plus 10%. This promotion may not be combined with any other sale or special offer. This upgrade is for the center diamond only and does not include the ring or any other stones within the mounting or matching band. The diamond must be in the original condition, free of any scratches, chips, or breakage, and must be accompanied by all lab reports or documents (Missing lab reports are subject to a $150 fee).
Customer Appreciation Program
We view a purchase as the beginning of a lifelong commitment to you. Come be a part of our family! To show our appreciation, Koerber’s Fine Jewelry offers numerous incentives:
- Referral Program: Enjoy complimentary store gift certificates each time a friend or relative, who you have referred, purchases an engagement ring.
- Wedding Band Incentive: Enjoy 20% off the price of your wedding bands* if purchased within three months of purchasing an engagement ring.
- Gift Discount: Enjoy 20% off the price of all wedding party gifts purchased from Koerber’s Fine Jewelry.
Lifetime Ring Warranty
Shopping at Koerber's has never been so easy! Every ring purchased comes with a lifetime warranty that covers everything but the center stone.
- FREE Lifetime Sizing FREE Stone Check / Tightening of Prongs
- FREE Prong Replacement or Re-tipping
- FREE Head Replacement if needed
- FREE Lifetime Polishing / Refinishing of the Ring
- FREE Rhodium Plating for White Gold FREE Lifetime Appraisal Service
- FREE Lifetime Stone Replacement for Diamonds (Does Not Include Center Stone/Diamond)